Saturday, 21 April 2012

Facilitator: Do You Want An Impartial Administrators Or An Enthusisatic Addition To Your Team?

By Richard Tyler


Think for a second about what you would expect from a facilitator who comes in to chair your meeting, event, workshop or training programme. In my mind, he knows his or her place, gradually leading the conversation without becoming a conspicuous part of it himself. The big part of a facilitator is keeping to time, checking the clock, and making absolutely sure that everybody gets a turn to speak. Thankfully , I am not this sort of facilitator!

Facilitator enthusiasm gets your entire team speaking

Have you ever been to one of those training sessions or workshops where nobody actually wants to speak? There are always 1 or 2 extroverts who just love talking, but the remainder of the group principally go unheard, ticking off the minutes till the session ends. I've been to a couple of these events, and had a chance to talk to the quieter members of the group afterwards.

The thing that I have commonly found is that the trainees who take a thoughtful, considered approach to the session - the ones that, to the naked eye, don't appear to be doing much - are often the individuals with the most striking ideas and the most balanced experience of the organisation. It is these employees you need to get involved in your decision making process!

Working as a facilitator, I've found that keenness is catching - and that's why I will never be the kind of facilitator to softly lead the conversation. My approach isabout becoming involved, challenging your team to wrangle out the kind of truthful, open responses that actually make a difference in realizing your required learning outcomes.

Facilitator skills blend independence and experience

There are many other ways for a facilitator to test a team, but I strongly believe that provoking individuals only works if you know your stuff. If you are looking for a learning facilitator, be totally certain to find someone who has worked with hundreds different businesses, identifying the types of conversations and the sorts of question that really permit a facilitator be an independent source, but additionally to become a crucial part of the process.




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